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O2 shuts webmail service

O2 shuts webmail service as outdated system led to lost and delayed emails

The Irish Times have reported that O2 is to discontinue its free webmail service next month following frequent service disruptions that have left many users unable to receive emails, in some cases for up to three weeks.

In a statement to The Irish Times , the mobile operator said the technology platform that runs its webmail service had become outdated.

It is understood to have been originally developed more than eight years ago.

“It is our view that the quality of service is no longer of a high enough standard for customers,” O2 said. “Regrettably, we have taken the decision to discontinue the service, effective from 21 March 2012.”

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